Terms & Services – Orivelle Skincare Pakistan

Welcome to Orivelle, your trusted destination for premium skincare products in Pakistan, including niacinamide serum, rice water face wash, and daily skincare essentials. By accessing our website and purchasing from us, you agree to the following Terms & Services.

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1. General Conditions

By using this website, you confirm that:

• You are at least the age of majority in your region
• You will not use our products for any illegal or unauthorized purpose
• You agree not to violate any applicable laws in Pakistan

We reserve the right to refuse service to anyone at any time.

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2. Products & Services

Orivelle offers skincare products for glowing, healthy skin, including:

• Face serums (e.g., niacinamide serum for acne & pores)
• Face washes (e.g., rice water face wash for brightening skin)
• Moisturizers and skincare essentials

We strive to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is always error-free or updated.

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3. Pricing & Payments

• All prices are listed in PKR (Pakistani Rupees)
• We offer Cash on Delivery (COD) across Pakistan
• Online payment options may include bank transfer or mobile wallets

We reserve the right to change prices at any time without prior notice.

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4. Order Acceptance & Cancellation

• Orders may be verified via call or WhatsApp before dispatch
• We reserve the right to cancel any order due to stock issues, incorrect pricing, or suspicious activity
• Customers must ensure accurate shipping details

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5. Shipping & Delivery (Pakistan)

We aim to deliver your order within 2–5 business days across Pakistan. Delivery times may vary depending on your location.

Shipping delays may occur due to unforeseen circumstances.

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6. Returns & Refunds

Please refer to our Refund & Return Policy for detailed information regarding:

• Eligibility for returns
• Refund processing
• Damaged or incorrect items

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7. Intellectual Property

All content on this website, including:

• Logo
• Product images
• Text & design

is the property of Orivelle and protected under applicable copyright laws. Unauthorized use is strictly prohibited.

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8. Limitation of Liability

Orivelle shall not be liable for:

• Any allergic reactions or skin sensitivities
• Misuse of products
• Indirect or incidental damages

We recommend performing a patch test before using any skincare product.

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9. User Conduct

You agree not to:

• Use the website for fraudulent purposes
• Interfere with website security
• Submit false or misleading information

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10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or policies.

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11. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our website, you agree to our data practices.

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12. Changes to Terms

We reserve the right to update or modify these Terms & Services at any time. Changes will be effective immediately upon posting.

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13. Contact Information

For any questions regarding these Terms & Services:

📧 Email: Orivellepakistan@gmail.com
📱 WhatsApp: +92 325 390 0041