Shipping Policy – Orivelle Skincare Pakistan

At Orivelle, we are committed to delivering your favorite skincare products in Pakistan quickly and safely, including our niacinamide serum, rice water face wash, and daily skincare essentials.

---

Shipping Coverage

We offer nationwide delivery across Pakistan, including all major cities and remote areas.

---

Order Processing Time

• Orders are processed within 24–48 hours after confirmation
• Orders placed on weekends or holidays are processed on the next working day
• COD orders may require confirmation via call or WhatsApp before dispatch

---

Delivery Time

• Estimated delivery: 2–5 business days
• Remote areas may take slightly longer depending on courier service

We aim to deliver your skincare essentials for glowing skin as quickly as possible.

---

Shipping Charges

• Standard shipping charges may apply depending on your location
• Free delivery may be offered on selected promotions or order values

(You can customize this based on your offer)

---

Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over Pakistan.

• Please ensure your phone number is active for order confirmation
• Customers are requested to accept orders at delivery time
• Repeated order refusals may lead to COD restrictions

---

Order Tracking

Once your order is shipped:

• You will receive a tracking ID via SMS or WhatsApp
• You can track your parcel through the courier service

---

Delivery Issues

If you face any issues with your delivery:

• Delayed shipment
• Incorrect address
• Failed delivery attempt

Please contact us immediately so we can assist you.

---

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Orivelle is not responsible for delays or losses due to incorrect addresses.

---

Damaged or Missing Items

If your order arrives damaged or incomplete:

• Report within 48 hours of delivery
• Share photos/videos for verification
• We will arrange a replacement or solution promptly

---

Contact Us

For any shipping-related queries:

📧 Email: Orivellepakistan@gmail.com
📱 WhatsApp: +92 325 390 0041